Product · AI Chatbot

AI WhatsApp Chatbot for automated customer conversations

Build intelligent conversations that answer questions, qualify leads, recommend products, book appointments and hand complex chats to your team — on Official WhatsApp Business API and beyond.

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Chatbot hero visual

assets/images/products/chatbot/chatbot-hero.webp · 1600×1000

Live preview

See the chatbot in action

Frontend simulation — illustrates lead qualification and human handover. Not connected to a live API.

Customer · WhatsApp
HelloBotz AI · Bot

Workflow

How the AI chatbot works

1

Customer message

2

AI understands intent

3

Knowledge base

4

AI response

5

Lead qualification

6

Automation

7

CRM update

8

Human handover

Features

Everything you need to automate conversations

AI conversations

Natural replies grounded in your business knowledge.

Knowledge base

Train on FAQs, docs, website content and product info.

Lead qualification

Capture intent, budget and timeline before agents join.

Appointment booking

Offer slots and confirm on WhatsApp with calendar sync.

Human handover

Escalate with full transcript when the bot reaches its limit.

Multi-language

Serve customers in the languages your team supports.

CRM integration

Update stages, tags and owners automatically.

Analytics

Containment rate, top intents and drop-off points.

Omnichannel

WhatsApp, Instagram, Messenger, Telegram and live chat.

Guardrails

Stay on-brand with instructions and escalation rules.

Conversation history

Full context for every customer across channels.

Team controls

Roles, permissions and audit-friendly logs.

Channels

One chatbot brain. Many channels.

Deploy conversation logic across WhatsApp, Instagram, Facebook, Telegram, website live chat and voice — unified in HelloBotz.

WhatsApp

Official API

Instagram

DMs & comments

Facebook

Messenger

Telegram

Bots

Live Chat

Website

Voice

Click-to-call

Use cases

Where teams deploy HelloBotz chatbots

Sales

Qualify inbound demand before reps join.

Customer support

Deflect FAQs; escalate with context.

Lead generation

Ads and forms into structured chat flows.

E-commerce

Orders, FAQs and cart recovery.

Real estate

Enquiry to site-visit booking.

Healthcare

Appointment and reminder flows.

Related: WhatsApp API · CRM · Flow Builder · Shared Inbox

FAQ

Chatbot questions

Both. Start with structured flows; add AI where open-ended answers help. You control escalation rules.
Yes. Offer “talk to agent” or auto-escalate on keywords and low confidence.
WhatsApp is primary; Instagram, Messenger, Telegram and website live chat are supported on the platform.
FAQs, documents, website content and custom instructions form the knowledge base.
Yes. HelloBotz chatbots run on Official Meta WhatsApp Business API.
Yes. Update stages, tags and owners via native CRM or webhooks.

Turn every customer conversation into an opportunity

Build your AI chatbot on Official WhatsApp API with HelloBotz.

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