Product · Shared Inbox
One inbox for every channel
WhatsApp, Instagram, Facebook Messenger, Telegram and live chat — unified timeline, assignments, internal notes and SLAs for your whole team.
Simulation
Agent inbox walkthrough
Watch a conversation get assigned, annotated and resolved. Demo UI only.
Select a conversation
Built for teams that share ownership
Smart assignment
Round-robin, skills-based or manual routing.
Internal notes
Private context that customers never see.
Tags & priority
Triage by urgency, product or region.
SLA visibility
Spot chats at risk of breaching targets.
Canned replies
Faster first responses without losing tone.
Full history
Handovers keep every message and note.